This Privacy Policy explains how Lombardo Real Estate LLC, doing business as Scaling Founders ("Company," "we," "us," or "our") collects, uses, and shares information when you visit thestephlombardo.com (the "Site"), contact us, register for a training, or use our services.
1. Information We Collect
Information you give us
- Contact details such as your name, email address, and phone number when you fill out a form, register for a training, book a call, or subscribe to our emails.
- Information you share when you message us, reply to our emails, or contact us through social media.
- Payment and billing information you provide when you purchase a program (processed by our payment providers, not stored by us).
Information collected automatically
- Device and usage data such as IP address, browser type, pages viewed, and referring links, collected through cookies and similar technologies.
- Analytics data that helps us understand how the Site is used.
Information from third parties
- Information from platforms you use to reach us, such as Instagram and our messaging tools (for example ManyChat), and from our customer relationship and email systems.
2. How We Use Your Information
- To provide, operate, and improve the Site, trainings, and services.
- To respond to your inquiries and provide customer support.
- To send you the resources, emails, reminders, and updates you request, and marketing communications you may opt out of at any time.
- To process payments and fulfill our programs.
- To protect against fraud and to comply with legal obligations.
3. How We Share Information
We do not sell your personal information. We share information only with:
- Service providers who help us run our business, such as our website host (Cloudflare), customer relationship and email platform (GoHighLevel), messaging tools (such as ManyChat), payment processors, and analytics providers.
- Legal and safety recipients when required by law, to enforce our terms, or to protect our rights, users, or the public.
- Business transfers in connection with a merger, acquisition, or sale of assets.
4. Cookies and Tracking
We use cookies and similar technologies to operate the Site, remember your preferences, and measure performance. You can control cookies through your browser settings. Some features of the Site may not work properly if cookies are disabled.
5. Email and Text Messaging
If you opt in, we may send you marketing emails and, where you provide a phone number and consent, text messages. You can unsubscribe from emails at any time using the link in any message, and you can opt out of texts by replying STOP. Message and data rates may apply. Consent to marketing is not a condition of purchase.
6. Your Privacy Rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of certain processing. Residents of California (CCPA and CPRA) and the EU or UK (GDPR) may have additional rights. To exercise any right, contact us using the details below. We will not discriminate against you for exercising your rights.
7. Data Retention
We keep your information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements, then delete or de-identify it.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Children's Privacy
The Site and our services are intended for adults and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
10. Third-Party Links
The Site may link to third-party websites and tools we do not control. This Policy does not apply to those sites, and we encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Site after changes take effect means you accept the updated Policy.
12. Contact Us
Lombardo Real Estate LLC
doing business as Scaling Founders
Email: [email protected]
Mailing address available on request.